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Skip to contentReplace the broken LCD display of a Canon Digital IXUS 700 (SD500)
I'm trying to describe here, both in text and with the help of images, the replacement process of a broken or cracken LCD display of a Canon Digital IXUS 700 (SD500 in the USA) camera. The following procedure is the same I went through to change my own IXUS 700 display; even if this thing worked without a single problem for me, please consider that this repair voids your warranty and may damage your camera. If you consider following the step by step procedure you find here, you also agree doing it at you own risk.
Credit goes to Andy Ozment, the author of Replace the LCD screen on your Canon digital camera. Without his page my camera would probably still be in assistance somewhere, the following procedure is based on Ozment's one, differing in a few small things. The images are thought as a visual help guide to an operation that, while quite easy to perform, still has to do with a precision device as a digital camera is. While images and description are about the Digital IXUS 700, as pointed out by Ozment, this process has proven to be working on the following Canon models as well: Powershot SD-400, Powershot SD-300, Powershot SD-200, Powershot S400, Powershot S410, Ixus 400, Ixus 430, Ixus 50, Ixus 40, Ixus 30, IXY 55. Please consider Canon markets its camera models using different names depending on the market.
My advice is to have read the full post before starting to mess with your camera, to see if things are clear enough for you to proceed and not be stuck in the middle of a non-return situation. Again, remember you are doing this at your own risk.
By clicking on images you'll be re-directed to the complete image set on Flickr.
Before to start
As for all thing electronic, you should take care of the static discharge, that is provide not to shock the camera components with static electricity. A simple search on Google on this topic may help you understand what this means when dealing with electronics component. As a general introduction, the following article on PC World is a good starting point: Avoid Static Damage to Your PC. Also, as a base rule, I would suggest to remove both the battery and the memory card from your camera and the camera leash, if you have one attached to it.
image 1
You won't need many tools to handle out the repairing process, a small (size #00) Phillips head screwdriver (see what a Phillips screwdriver is here or find out Who is the Phillips screwdriver named after?) and a small flathead one are just enough to get the things done.
Buy a replacement screen
You need to replace your broken display, with a brand new one. That's why you should buy one. Have a look at Andy Ozmert page above for some useful address, I've bought my replacement display at The Foto Geeks (http://thefotogeeks.com), here the link to the Canon Digital Camera Parts By Model on The Foto Geeks shop.
First Step: Open the camera
To open your camera you'll have to unscrew a total of six (6) screws, two (2) on the right side, two (2) on the left side and two (2) on the bottom. Unscrewing an additional one from the bottom will allow you to remove the front shield too (the frontal part where the lens is). The following images highlight those screws.
image 2
image 3
image 4
image 5
Note as in the above image 4 you have to open the rubber cover of the Digital AV entry to remove the second screw on your camera right side. If you look at image 5, remember you only need to unscreew the top two (2) screws to separate the back of the camera to the body. Unscreewing the bottom screw will let you open the front of the camera. To remove the back part of the case, gently lift followin the opening line. See following images.
image 6
image 7
The following two images (image 8 and image 9) show you the final result, that is the body of the camera separated from the back and front plastic shelves. Once again, you don't really need to remove the front of the camera to change the display.
image 8
image 9
As you can see in image 9, also the shutter button piece has been removed, this is not really necessary for the goal we are looking for, that is replacing the display. Still, you may find it useful should you need any other kind of action on your camera. In the following image you'll have a quite clear look at the screw keeping the shutter button in place.
image 10
Second Step: remove the screen (LCD display AND the backlight)
I suggest removing the screen all together, I mean the LCD display and its backlight screen. This because I think it's more easy to separate the two parts when totally removed fron the camera, rather than working on thsi with the whole thing still attached to the camera boyd. This will reduce chances you'll scratch the backlight screen (which is not a good thing).
In the following image you have a look at the three screw you find on the back of your naked camera you have to remove. After removing those you'll need to remove another screw hidden under the orange ribbon cable that goes from the top right of the screen to the top part of the camera. Image 12 shows you what cable we are talking baout here; to remove the ribbon cable, gently disconnect the ribbon by pulling it, as you can see I'm using a small flathead screwdriver, you may use a softer tool if you don't feel as to use a metal screwdriver.
image 11
image 12
Now you can remove the screen, but as you may see in the following image still there's a cable ribbon holding the screen attached to the camera body.
image 13
This is the main cable ribble connecting the screen to the camera. To remove this cable ribbon you have to remove on more screw; this screw is at the top right corner of tha camera. You can see it in above image 12, it's situated on the very top right corner just above the orange electronic board. The orange board you have to partially remove, to do this you'll have to shift it off from its two anchor point you'll see in detail in the following image.
image 14
Now the following image is a close look at the screen cable ribbon, to remove it you just pull it softly out its own entry thing. There's a small plastic bridge on the entry point that holds the cable down. You may both pull the ribbon out or lift that small bridge with the help of your fingernails. To reconnect the cable, once you replaced the screen, consider you could have to put back in its place that small bridge even if you didn't lift it as it may have open as a result of the cable pulling off.
image 15
Third Step: separate the LCD screen from the backlight panel
Now that we have the screen separated from the camera (image 16), we need to actually split the LCD display from the backlight panel.
image 16
To separate the LCD fron the backlight panel is a bit tricky, as you have to act on small plastic matching parts (male/female inserts), I used again the small flathead screwdriver, but a smoother object is recommended as you may scratch the backlight (not a big issue, depending on the scratch amount, but it will be visible on your LCD display at certain viewing angles).
image 17
image 18
Remember you'll have to put back in place both the ribbon coming out from the backlight panel (the smaller one that goes on top) and the LCD screen cable. Now you may get rid of you used LCD display (please take care and follow your local envinronmental policy for electronics waste), and make tha backward process, starting from match together the LCD and the backlight.
Fourth Step: back to start
Have a look at image 16 to see how the bottom ribbon cable should be plied on itself before putting it back into place. Everything now should be quite quick to put back in its original place, remember where the screws where originally (darker grey ones are the external lateral ones, flat small ones are for the screen) and enjoy your brand new LCD screen (image 19).
image 19
Should you need more help, please post a comment (this you can do also if you find this post useful) or have a look at Andy Ozment post, where you can find a FAQ section as well as useful links.
canon ixus 70 fell in water.
Thank you
Fixed my Ixus 700
LCD Replacement on an SD200
THANKS
Cannon powershot s60
Help!!!
I got the LCD from canon in
I've followed the tutorial
not sure if i need a new lcd screen..
quite difficult to say from here
when water's involved, quite a few things could happen.
Only thing I can suggest, before buying anything, is to make sure the camera is 100% dry, internally I mean. This means no humidity, no condensation, etc.
Try and open it, detach parts closed together, use a hairdryer (from a distance and/or very low), rest the camera overnight with some silica gel laying over it. Hope this could fix things.
I rebuilt one from two
Thank You
Canon ixus 750/SD550
I can't seem to find a
Perfect! Follow the steps
Working on LCD screens is simple
IXUS 900 Ti
hi i was wondering do you
Fotogeeks or search with Google
Fixed my 850IS in 30 minutes :-)
Thanks
SD500 LCD Replacement...Required Reset
Excellent instructions
My lcd screen flickers very
LCD, backlight, or ribbon (but plenty more options available)
It could really be anything, the LCD does not appear to be cracked from the outside (I mean have you opened the camera?), it could be the crack on the screen is internal, or it could be the backlight is the problem not sending enough light.
My opinion is the ribbon is possibly the most unlikely of the causes among the above mentioned, but it's true it could really be anything (I'm afraid I'm not such an expert...). What about the battery? Or the electronics in general?
Open the camera, check LCD and backlight, try to fasten the ribbon on its house. Turn camera on and check if something changed. If nothing happened maybe it's time to have a professional look at it.
Sorry not having any real tip to give you. Good luck.
White screen
Broken or Not
Replaced SD 500 Screen
SD 550 flash not working
No idea
Excellent guide!!
iPod nano 2nd gen
Ixus 750
White Screen
WHITE LCD..
Cables are what to look at
It Worked the 2nd time around
Thanks to you
Ixus 750 fixed!
hard getting case back on
lcd and backlight should be connected
What a perfect tutorial!
This being said I have to mention that my own lack of patience prolonged the process quite a bit since my choise of screwdriver was dictated by my tool case (and not by the note about tools at the very beginning of this guide), hence I went on with a srewdriver too large to fit the slot. This resulted in the permanent damage of a stuborn screew which eventually got a hole insted of a slot :-( I went out to buy the proper sized tool but the damage was done at this point. Then I bought some super glue (LocTite) and found a cheap small headed srewdriver which I dipped in the glue. Then while being very carefull not to apply more glue than necessary placed the screewdriver unto the damaged screw and waited for 24 h for the glue to harden. It worked! I managed to remove the stuck screw and finished the repair with great success.
The damaged screw could actually be put back in after the repair since the screwdriver could be easily pulled off (the warranty is probably void by now though) :-)
Thank you so much for this great guide!
/Phil
Replacing lcd screen for Canon S410
SD500 - LCD Screen Price
Thank you for the blog
Like a charm
SD550 - Succes! Thank you!
Just as good as new
Ehh screen might be cheaper ordered directly from canon
SD200 LCD repair successful!
other cameras
Thanks for the instructions,
Like a glove!
I did it!
Thanks a lot
broken lcd screen
Husband repair technique
Hi, I followed your post to
No idea, I'm afraid
Canon Power Shot A400 (Broken LCD fixed!!)
NICE.
Cannon Digital IXUS 700
Great tips. Thanks.
Great tips
SD500 LCD change
I tried my best to follow
Finally...
Thanks
It's usually all a matter of the ribbon
for my canon a540
Thanks
SD 500 LCD replacement
LCD or Backlight
LCD is green, backlight is white
Canon Digital IXUS i (Screen Is Damaged)
Suggested accessory...
Humpty Dumpty
It's been 6 months...
Canon Powershot A400 - buttons not working :-(
Check connections, blow some air
Thanks!
replaced screen
S410 Screen Replacement
Check connections
Replace LCD
thanks for the instructions
Help!!! It's a white screen with vertical lines
I need help!! My daughter had smacked the camera right against a cement stair. The screen was cracked after that. I was still able to take pictures, but nothing showed on the screen in any mode. I decided to try to repair the lcd screen given the instructions..(what do I have to lose?) Let's just say, I have a white screen now with vertical lines going across. Changing modes doesn't seem to affect the screen either. I rechecked the connections as stated above and still no luck. Do you think there maybe more internal damage? Or should I try one more time, take it all apart again and do it all over. I paid 62.00 to replace my screen, and so far I'm pretty bummed..Please help if you have any suggestions. Thanks
My white lines are gone!!
Exact same problem: White screen with vertical lines
I too just followed the whole blog step by step and was very careful with the camera, avoiding static charge and carefully disconnecting and reconnecting everything perfectly, including the two key ribbons.
However, when I reassembled the camera, there was a white screen.
So in I went again, rechecked everything and reconnected in case of a bad connection. I was so careful with the new LCD, so I'm sure it can't be damaged, and I've checked everything so carefully. Put it back together AGAIN and still nothing. I am so disappiointed. Am leaving for a trip overseas in a few days and am now cameraless, despite this wonderful blog and images.
If you can figure this out at all, please, please let me know. I am so desparate to fix this now, especially since I've put so much money into this camera already (and it broke within the first two months) - although I'm long out of my warranty.
Thanks
It's all in the connections
White Screen/vLines
White Screen Problem
My screen came up white when first I followed this site's (very helpful) directions.
I doubled back with special focus on the connection of the lower/wider LCD cable ribbon.
Viola! My lovely camera is now once again functional!
Fantastic !
Thanks
Thanks for this tutorial...
Replaced the LCD but now get an E18 Error
Replaced the LCD but now get an E18 Error. The lens cam out just fine with the bad LCD. I did all the suggested things such as tapping, air, and pressing od the lense and still nothing. I didn't try to find the gear to manually move it because I couldn't find a good schematic to find it. I'm not going to just tear it apart. Any help would be appreciated. I will put the old LCD back to see if this makes a difference but I doubt it will. Thanks in advance.
About E18 Error
Hi Mike, I'm sorry to hear you had this problem with your camera, it looks you are not the only one though (Canone18 - experiences) and it may not necessarily be a problem related with the display fix.
As pointed out here the issue could be battery related:
Looks like a dust issue in the camera lens zoom could invoke the E18 error
Maybe you could find some useful help at How to repair a Canon E18 error, I'm not a digital camera technician at all, but from my experience with computer hardware strange behaviours I'm propending on the battery as the cause of this particular issue. Think of it as some sort of memory buffer issue. From the above link I suggest to start from the following tip:
Another post with useful pics for the camera disassembling might be found here: http://www.fixya.com/support/t102982-e_18_problem
As always, please bear in mind this may void your camera warranty, do it at your own risk. Hope this may help, let me know.
Thanks for the instructions,
Thanks for the instructions, they worked perfectly on my Canon SD500.
Cost me $59.00C (included postage and handling) for the screen from Canon. Took me a little over a hour to feel my way through and successfully fix my camera. Hardest part was getting the cables attached and getting the end parts in when I put the body back together. Now I might try working on my daughter's FE110 Olympus if I can find the part.
Thanks again.
W. Cartwright
LCD Replaced but not quite right
Thanks for your very good instructions. I replaced the LCD for my daughter on her SD500, but the screen looks like it has a bad case of low resolution. The colors are off and it's not right. Any thoughts on what might be the problem. She also said she did not drop the camera and after she had it for approx. three weeks, the lcd was cracked. We originally purchased the camera as a referbished camera on EBay. It works fine otherwise, it's just the LCD problem. Canon says there is no warranty, even though the seller said there was a year warranty (they lied). Any suggestions would be appreciated.
Bad Resolution
Given those symptoms my guess is there's something wrong with the LCD connections, this might depend on either the LCD's not being well connected to the backlight screen (the white screen giving the light to the LCD itself) or more probably the ribbons.
Double check the lower ribbon connection, remember to pull down the small black bridge that take the ribbon in place and to be sure the ribbon is well aligned with its base. If the colors and definition were ok before replacing the LCD it should be just a connection problem (given the new LCD is not damaged, obviously).
Dummy check: has the LCD been mounted with the right face top? That is check the SONY logo to be visible and NOT against the backlight screen.
Looks like there are a few people out there experiencing LCD cracking without a camera drop, my suggestion is either too much pressure on it was applied (like when carrying the camera in a pocket or putting something heavy on it) or clashing it against other objects while carrying the camera in a bag, for example. An overheathing problem could also be the cause, but since I'm not a technician (I'm repeating myself just to make things clear here) those are only my opinions.
Good luck.
Thanks for the instructions,
fixed it
Thanks for the clear illustrated HowTo. After gathering the ingredients (LCD, screwdrivers) it was a fairly quick procedure to follow! (But if so many people seem to have problems with this screen, maybe it's a canon design flaw? I can't remember an incident that would have led to this broken LCD in the first place...)
a canon design flaw?
The only thing I can think of related to the brokening of the display is maybe an overheat of the camera battery.
Humpty Dumpty together again!
It works... After much frustration I feel that a useful addition to your tutorial would be some advice on the recombination of the casing.
A lot of dancing has to go on with the various metal tabs, and where they REALLY go. Pay attention to this as you take the camera apart, since some tabs go underneath the casing, and you'll never know. (Especially if they get bent). Also I am proud to report it is more robust than you might think.. I pulled this thing all the way apart and back together 5 times, re-bent 6 tabs, and the contacts for the mode-wheel, and she still works.. and works well!
Thanks for the info you did provide, of course.
Putting it back together again...
This thing is worse than Humpty-Dumpty... I can't put the last bit of the case on... it keeps fighting me. Right where the tripod stand is, the case gaps a bit. I have broken it all the way down 3 times now and it still won't go back together without some manhandling... sigh... I will keep fighting with it.
White Screen
Hi! Thank you for your wonderful explanation... Once I was done with all the steps, I turned the camera on but.. the screen is white! No matter which mode.. does anybody have any clue why this is? maybe the ribbons were not inserted properly?
Re: White Screen
well... problem solved. In fact it was the ribbon in the lower part of the camera, I took it out and put it back in, I assume there was some sort of bad connection.
Thanks again for the pictures and instructions! but I was wondering how did you take the pictures if your camera was in pieces?? ;)
One more advice for those trying this out... make sure you keep track of which screw goes where.
My other camera
The White screen issue
I'm afraid that given those symptoms is quite difficult to have a diagnosis from here, my tip is to double check the ribbons connection. Obviously you are not having the backlight white screen above the LCD one, right? Sorry, I had to ask that.
Again, check the ribbons, the one attached to the screen in the lower part of the camera mainly. Remember to close the small black plastic bridge securing it in place.
Good luck.
awesome
Just fixed my camera, and these directions are bomb! use a little common sense, and fiddle here and there...but no worries. Thanks a lot for the post, and good luck. Oh yea, and get your new LCD from Canon parts department. Got mine for under $40 after they waived shipping.
Also, not sure how they would know you opened the camera to void the warranty. Only thing I noticed was a blue sticker on the screen ribbon on the original, not the replacement. Just in case I peeled the sticker off, and put on the new. Good luck!
Need a new display for my Ixus 430
How did you get in touch with the Canon Parts Department and in which country? I wonder if they ship to Sweden since the Swedish office doesn't seem to sell replacement parts directly to end consumers.
New display
Thanks for the tips
And pleased you found the directions helpful.
Camera works in movie mode only
My SD500 works in movie mode only. Just suddenly stopped clicking photos. LCD was broken , but the camera was still working for a while and one fine day it just stopped.
Any pointers or any settings that i may have changed without knowing, please advise.
Thanks
Mahesh
How to replace LCD screen for Canon Powershot S80.
Anyone knows how to replace LCD screen for Canon Powershot S80?
sorry!
Thanks for your comment
still not working
instructions on repairing newer models?
My SD700 IS
there is one here these
there is one here
these people repair it for you, i haven't tried it out yet though. if you do tell me how it goes!
Your SD700 IS
On repairing new models
I have no direct experience of the SD700 IS (Ixus 800) model and therefore no idea if there are any differences in the way things are inside that specific camera.
My guess is, since from the outside and as for the specifications, the two cameras (the IXUS 800 and the IXUS 700) are not dramatically different there shouldn't be quite any difference in the process.
Have a look at dpreview.com forums, chances are someone has more info on this topic.
Canon A400 a breeze!