Nintendo made everything just right with its latest console, the Wii that is. Everything but the Remote Wrist Strap. After some complaints from user who broke their TV set, or some home window because of the strap failure, Nintendo updated its on-screen prompts, as well as the consoles manuals, to make gamers aware of how to use (and how not to) the Wii Remote.

The japanese company also had to recall some remote to strengthen the strap thing and replace the broken ones to users: Nintendo respond to Wii breakages.

Now, as always in these cases, the problem is not with the users/gamers/customer, the problem is with the maker. Did Nintendo tested the, otherwise absolutely great Remote Control in real life scenarios? Did they tested it with real people, or just in-house with small all-Nintendo-people-and-relatives focus groups? In other words, did they deployed serious usability testing? Facts are suggesting the answer should be: they did not.

Quoting the above mentioned BBC article, sentences like the following one are nonsense for someone playing with the Wii Remote Control:

Do not use excessively rapid, violent or wide swinging motions during game play.